RATES & SERVICES
Each situation is priced on an individual basis. Prices stated below may change,
depending on your own needs. Prices subject to change without notice.
Visits Include But Are Not Limited To:
- Daily Home Visits (One to Three Visits Per day)
- Mid-day Dog Walking
- Providing Pets with Food and Fresh Water
- Giving Any Necessary Medications
- Brushing, Walking, Playing With Your Pets
- Cleaning Of Any Litter Boxes or Cages
- TLC Given Regularly, Freely, And In Abundance!
- Regular 30 minute visit: $15
- Extra Pet: $2 per pet, per visit
- Daily Dog Walks: Quoted per job
- Additional Time: in 15 minute intervals: $7
- Extra Mileage: $0.50 per mile
- Holiday Fee: addl. $5 per visit: Holiday fees will be charged on the following days:
Christmas Eve, Christmas, New Years Eve, New Years, Thanksgiving, July 4th, Memorial Day and Labor Day Weekends, and Easter
Special Services, including but not limited to:
- Food/Supply Run: $20.00 plus expenses
- Un-scheduled Visits: $20.00
There Will Be An Additional Charge For:
- Mileage in excess of 20 miles round trip from 3045 Nicole Rd. Clarksville, TN 37040
- Multiple pets (we don't count individual fish)
- Visits in excess of 30 minutes
- ISF Returned Checks: $25.00
- Circumstances which arise outside of our normal circle of service will be charged accordingly.
POLICIES
- For your protection and ours, we require pets be current on all their vaccinations. A copy of this record must be provided.
- All animals are required to wear identification tags while they are under our care.
- We need to know if your pet has bitten or is aggressive before booking.
- We do not "exclude" pets. If they are under our watch, they are under our care.
- We do not accept garage door openers in lieu of keys.
- No job shares.
- We must be advised of any person who has access to your home. If we arrive and find things
out of place or a stranger in your home, we are going to call the police first and ask questions later.
- Payment is due when services are contracted. See below for cancellation fees and rebooking requirements.
- It is the owner's responsibility to contact PetNanny-911 within 4 hours of your stated return time. If
we don't hear from you we will automatically resume service at additional expense to you; $20 per visit (
basic sit fee, additional charges may apply). Payment for additional services is due immediately upon your return.
- You may leave your key on file or pick it up after your booking. For re-bookings, you will be required
to drop off your key, one week prior to the next sit.
- Please review our contract for additional terms.
- We reserve the right to refuse service.
PN911 Payment and Cancellation Policy
PetNanny-911 requires all visits to be paid in advance. Holiday visits must be reserved with a credit card.
All visits without a credit card will be put in the schedule behind visits that have a credit card on file.
This means that your visits may not fit into our schedule and you will be may be left without a sitter for your time away.
In the event you need to cancel your reservation:
NO REFUNDS! With 2 weeks advance notice of cancellation, all
payments will be credited to your PN911 account:
- 1 week, ¾ of your payment will be credited.
- 3 to 5 days, ½ will be credited.
- No refunds or credits for cancellations with 2 days or less notice.
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